Privacy policy

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Privacy Policy

Last Updated: July 20, 2026

VisionFlowFashion operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience ("Services"). VisionFlowFashion is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or that can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it no longer identifies or can reasonably be linked to you. Depending on how you interact with the Services, where you reside, and to the extent permitted or required by applicable laws, we may collect or process the following categories of personal information, including inferences drawn from it:

  • Contact Information: For example, your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: For example, credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment details.

  • Account Information: For example, your username, password, security questions, preferences, and settings.

  • Transaction Information: For example, products you add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with Us: For example, the information you share when contacting us, such as when submitting a customer support request.

  • Device Information: For example, information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage Information: For example, information regarding your interaction with the Services, such as when and how you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: For example, when you create an account, visit or use the Services, contact us, or otherwise provide your personal information to us.

  • Automatically through the Services: For example, from your device when you use our products or services, or visit our websites, through the use of cookies and similar technologies.

  • From our service providers: For example, when we use service providers to supply certain technologies, or when they collect or process personal information on our behalf.

  • From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, Personalizing, and Improving the Services: We use your personal information to fulfill our contract with you, process your payments, ship your orders, remember your preferences and products of interest, send account-related notifications, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a tailored shopping experience such as product recommendations based on your purchases. Using your personal information to better personalize and improve the Services is also included within this purpose.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes (e.g., sending you marketing, advertising, and promotional communications via email, text message, or mail) and to display online advertisements for products or services on the Services or other websites, based on your previous purchases, items added to your cart, and other activities on the Services.

  • Security and Fraud Prevention: We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent potential fraud, illegal, hazardous, or malicious activities, protect public safety, and ensure the security of our Services. When you choose to use the Services and create an account, you are responsible for the security of your account credentials. We strongly advise that you do not share your username, password, or other access information with others.

  • Communicating with You: We use your personal information to provide you with customer support, respond quickly, deliver effective services, and maintain our business relationship with you.

  • Legal Reasons: We use your personal information to comply with applicable laws or to respond to valid legal processes, including requests from law enforcement or government agencies, to conduct investigations or participate in legal discovery processes, to handle potential or ongoing litigation or other legal disputes, and to investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this Privacy Policy. Examples of these circumstances include:

  • Sharing information with Shopify, merchants, and other third parties who perform services on our behalf (e.g., information technology management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping services).

  • Sharing information with our business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to support personalized advertising across different merchants and websites based on your online activities using third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to request that your information not be shared for targeted advertising and marketing based on your online activities across different merchants and websites.

  • Sharing certain information with third parties at your direction, request, or with your explicit consent; for example, sharing information to ship products to you or when you use social media widgets or login integrations.

  • Sharing information with our affiliates or among other entities within our corporate group.

  • Sharing information in connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services to you. The information you provide to the Services will be transferred to and shared with Shopify and third parties outside your country of residence for the purpose of delivering and improving the Services. In addition, to protect, grow, and improve our business, we utilize certain advanced Shopify features that leverage data and insights obtained from your interactions with our Store, other merchants, and Shopify. To provide these advanced features, Shopify may use the personal information collected regarding your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information and responding to requests to exercise your rights regarding its use for these purposes. For more information on how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or under our control, you should review the privacy and security policies and other terms and conditions of those respective sites. We do not provide any warranty and accept no responsibility regarding the privacy or security of such sites, including the accuracy, completeness, or reliability of the information contained on them. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, and may be used by us or third parties without limitation. The inclusion of such links within the Services does not imply any endorsement of the content of the linked platforms or of their owners or operators, unless expressly stated otherwise in the Services.

Children's Data

The Services are not designed for use by children, and we do not knowingly collect any personal information from children under the legal age of majority in the jurisdiction where you reside. If you believe your child has provided us with their personal information, you can contact us using the contact details provided below to request the deletion of such information. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" personal information belonging to individuals under the age of 16, as defined by applicable laws.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and it is not possible for us to guarantee "perfect security." Furthermore, information you transmit to us may not be secure during transit. Therefore, we recommend that you do not use unsecure communication channels to send us sensitive or confidential information.

How long your personal information is retained depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and we may deny your request where permitted by law.

  • Right to Access / Know: You may have the right to request access to the personal information we hold about you.

  • Right to Delete: You may have the right to request the deletion of the personal information we hold about you.

  • Right to Correct: You may have the right to request the correction of inaccurate personal information we hold about you.

  • Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and, under certain conditions and subject to certain exceptions, request the transfer of this copy to a third party.

  • Managing Communication Preferences: We may send you promotional emails, and you can opt out of these at any time by using the unsubscribe option contained within those emails. If you opt out, we may continue to send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise these rights where indicated within the Services or by contacting us via the contact details provided below. To learn more about how Shopify uses your personal information and other rights you may have, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. To the extent permitted or required under applicable laws, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we require them to provide proof that they are authorized to act on your behalf, and you may be required to verify your identity directly with us. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Complaints

If you have a complaint regarding how your personal information is processed, please contact us using the contact details provided below. Depending on where you reside, you may have the right to appeal our decision or file a complaint with your local data protection authority by contacting us through the contact details provided below.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK competent authority, unless the data is transferred to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide any required notices in accordance with applicable laws.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any right you hold, please call +90 531 027 70 41, email ahmedbaranyekta@gmail.com, or contact us at:

VisionFlowFashion

Izmit, 41310 Kocaeli, Turkey