Shipping policy

Shipping and Delivery Policy

At VisionFlowFashion, your orders are prepared with the utmost care to ensure your style reaches you in the fastest and safest way possible.

1. Order Processing Time

  • Once your order is confirmed, your items undergo a meticulous quality check and are securely packaged.

  • Orders placed before [14:00 / 2:00 PM] on weekdays are processed and handed over to the shipping carrier on the same day whenever possible.

  • Orders placed on weekends and public holidays will be processed on the following business day.

2. Delivery Timeframes

  • Depending on your location, carrier delivery times generally range between [1-3] business days.

  • Please note that during major promotional periods, sales, or holidays, minor delivery delays may occur due to high carrier volumes. We greatly appreciate your patience and understanding during these times.

3. Shipping Rates

  • Free Shipping: Enjoy complimentary shipping on all orders of [Amount] TL and above!

  • Standard Shipping: For orders below [Amount] TL, a flat shipping fee of [Amount] TL will be added to your cart at checkout.

4. Order Tracking

As soon as your package is dispatched, a Shipping Tracking Number will be sent to your registered email address or phone number. You can use this number to track the real-time status of your delivery.

5. Delivery Address & Package Inspection

  • Please double-check the accuracy of your delivery address before finalizing your order.

  • Upon delivery, we strongly recommend inspecting the package in the presence of the courier. If you notice any significant crushing, tearing, or water damage, please do not accept the package and request the courier to file a "Damage Assessment Report" (Hasar Tespit Tutanağı).

6. Incorrect or Incomplete Deliveries

If you believe there is an error or a missing item in your order, please contact us within [24-48] hours of receiving your package via [Your Email Address or WhatsApp Support Line].

Pro Tip for International Shipping: Since you mentioned international orders, it is highly recommended to add the following clause to protect your business:

  • International Duties and Taxes: For orders shipped outside of Turkey, any applicable customs duties, import taxes, or local clearance fees are the sole responsibility of the recipient and must be paid upon delivery.